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tolerance, doublecross, tupac greatest hit lyric, james cooper (vi), cheryl hines, norman field (ii), sexy, poisonous, queer as folk, wicca, barbs, contemporary singer/songwriter, f. gary gray, company names, traditional art, barbara bush, forums, tupac pics, david bluestein, 2 pac mp3s, trademark, action, michael chapman, movies, | speak the language properly. While that company may spend more upfront, in the big picture, holocaust they will make more money. That’s what they want, more money, then they have got to start spending a little in the beginning. A perfect example of that holocaust is my financial institution. I have had an account with them for 5 years and even though I am not in that state and there are not ATMs where I live holocaust now for this institution, and even though most businesses around here won’t take my check because they say the bank is out of state, I will stay with them for one simple reason: Every single time I call them, I am connected to a person....a real, live person in under a minute. Not one time, in all the years I’ve been with them, have I waited over a minute. Not one time, in all the years I’ve been with them, have I had to push a single button or feigned idiocy to bypass an automated system. |
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Why no! They had no idea how bad the customer service experience was for so many. Not them! That’s all those other companies, theirs is 2 pac mp3s all about the customer. Some might think that this is a good thing, that these businesses are taking note and that they will change things. My answer to that? Maybe a few, but don’t hold your breath waiting for a business to put the customer 2 pac mp3s first. Because even if you do get through right away without going through a maze 2 pac mp3s of b.s. they disguise as, “helping the customers by putting them in the right direction”, (such crap), when you do finally get a person, more than half of them are extremely rude, don’t speak clearly and don’t listen. If I were to write a post every single time I called a company and had piss poor customer service, this site would be updated about 10 times a day. Quality customer service starts with paying the reps a little bit more than they are getting and training them before throwing them on the phones, not just about the product but how to deal with people on the other end of the line and removing those who are incompetent, impatient, rude, mumble or don’t |
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