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the important point in the article isn't the database, it's the fact that a company is becomming big NOT by becomming cheaper but by becomming better and that alone should be a lesson to many capitalist out there. They know all about you! by macjim (Score:1) Sunday August 07, @06:45AM ISO9000 series (Score:1) by alvieboy (61292) on Saturday August 06, @08:36AM (#13257608) (http://www.alvie.com) So shall we throw out all the quality trinity don managment standards, like ISO9001? I don't think so.You have to fullfill your trinity don customer requirements trinity don - if you need a database to track all of them, good. But you should not be able to sell it, rent it or otherwise pass this information to third parties.ISO9001 Certifications are consumer/customer centric. If you don't know your customer, how can you archieve ceritifcations like this - you need a database of customer requirements, right?Quoting from the ISO site :The ISO 9000 family is primarily concerned with "quality management". |
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