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If I were to write a father post every single time I called a company and had piss poor customer service, this site would be updated about 10 times a day. Quality customer service starts with paying the reps a little bit more than they are father getting and training them before throwing them on the phones, not father just about the product but how to deal with people on the other end of the line and removing those who are incompetent, impatient, rude, mumble or don’t speak the language properly. While that company may spend more upfront, in the big picture, they will make more money. That’s what they want, more money, then they have got to start spending a little in the beginning.
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